Top 10 Questions to Ask a Roofer Before Hiring Them
Don’t Let a Bad Roofer Ruin Your Home: Ask These Questions First
Hiring a roofer isn’t something you do every day, but when you need one, it’s serious. Especially if your roof is leaking, has storm damage, or has aging shingles. Many homeowners rush to hire the first contractor they find, thinking they’re solving the problem quickly. But hiring the wrong roofer can lead to poor artistry, extra repairs, wasted money, or worse—an unsafe roof over your head. And when you’re dealing with thousands of dollars and your family’s safety, there’s no room for guesswork.
In this guide, we’ll walk you through the top 10 questions to ask a roofer before you sign any contract. These are the same questions smart homeowners use to avoid scams, protect their investments, and choose a trusted professional. We’ll also touch on key topics like roofing warranties, insurance, and materials so you feel confident about the decision.
1. Are You Licensed and Insured?
If the roofer isn’t licensed or insured, you could be held responsible for accidents or damage. A licensed roofer means they follow your local building codes.
- Why it matters: Uninsured roofers put YOU at risk if they get hurt or damage your property. You’re not stuck paying for it.
- What to ask for:
- Proof of liability insurance (should cover at least $1 million)
- Worker’s comp (protects you from lawsuits)
- State roofing license (check online if it’s active)
🚩 Red flag: “We don’t need insurance—we’re careful!”
2. How Long Have You Been Working as a Roofer?
More years usually mean more experience. A roofer who’s been in business for several years knows how to handle difficult jobs and tricky weather. This matters more than people realize, especially in places with snow, storms, or hurricanes.
- Good answer: At least 5+ years locally.
- Why? Storm chasers (scammers) disappear after one season.
- Bonus: Ask for photos of past jobs in your area.
3. Can You Provide References?
Ask for phone numbers or addresses of jobs they’ve done near you. Talking to real people who use the same roofer gives you peace of mind. It’s one of the easiest ways to avoid bad contractors.
- Demand 3 recent references (not just online reviews).
- Call them and ask:
- “Did they finish on time?”
- “Were there surprise costs?”
- “Would you hire them again?”
4. What Kind of Warranty Do You Offer?
There should be two warranties:
- Materials warranty – from the company that makes the shingles.
- Artistry warranty – from the roofer doing the job.
Good roofers offer both, and they’re happy to explain what’s covered and for how long.
5. Will You Get the Permits Needed?
Most roofing jobs need city or county permits. A professional roofing contractor will know exactly what’s required and handle this for you. If they tell you to get the permit yourself—that’s a bad sign.
- Good roofers pull permits (required in most areas).
- Bad roofers skip them to save time (can void insurance).
Ask: “Who pays if the permit is wrong?”
6. Who Will Be On-Site During the Job?
You need to know who’s in charge. This makes it easier to solve problems fast if something goes wrong.
- Some companies subcontract to cheaper crews.
- Ask: “Will your employees or subcontractors be on my roof?”
🚩 Red flag: “Uh, we’ll figure it out later.”
7. What’s Your Process for Unexpected Damage?
- Example: If they find rotted wood under shingles, do they:
- Charge extra?
- Include repairs in the original quote.
- Get it in writing before work starts.
8. Can I Get a Written Estimate?
Never agree to anything without a detailed, written quote. This should list:
- Materials
- Labor
- Cleanup
- Any extras
This helps avoid extra charges later.
9. What Makes You Different From Other Roofers?
- Good answer: “We’ve been local for 10+ years and back our work with a lifetime craftsmanship warranty.”
- Bad answer: “We’re the cheapest!”
10. What Will You Do to Protect My Property?
Roofing is messy. Nails, debris, and shingles can fall on your grass, plants, or driveway. Skilled roofers use tarps and magnets to keep your yard clean and safe.
Why These Questions Matter
Some homeowners think asking questions might annoy the roofer, but the opposite is true. The best roofers welcome these conversations. They want you to feel confident and informed. If a roofer avoids your questions or gives vague answers, that’s your red flag to walk away.
And while many companies might talk big, only a few will be honest, clear, and put your home first.
FAQs
What questions should I ask a roofer before hiring?
Ask about their license, insurance, local experience, warranty, cleanup, and if they provide a written estimate.
How do I know if a roofer is trustworthy?
Check online reviews, ask for local references, verify their insurance/license, and make sure they offer a written quote.
Why is it important to hire a licensed roofer?
A licensed roofer follows building codes and reduces your risk of poor work or legal trouble.
What should a roofing estimate include?
It should list materials, labor, time frame, warranty info, and cleanup details—everything in writing.
How can I avoid getting scammed by a roofer?
Don’t pay upfront, avoid door-to-door offers, check their credentials, and always ask the 10 key questions first.
Make the Right Call Before It’s Too Late
Your roof is one of the biggest investments you’ll make in your home. Please don’t risk choosing the wrong contractor. Whether you’re dealing with storm damage or planning a full roof replacement, knowing the right questions makes all the difference.
At Procraft Home Products, we don’t just answer your questions; we walk you through every step so you feel safe and secure. No pressure. No tricks. Just experienced, licensed professionals who care about your home like it’s their own.
Let us prove it to you. Get your free estimate today.
