Privacy Policy
At ProCraft Home Products, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide when using our website (https://www.procrafthomeproducts.com/) or engaging with our services. By accessing our website or utilizing our services, you agree to the practices described in this policy.
1. Types of Information We Collect
We collect two types of information to provide and improve our services:
a. Traffic Data
When you visit our website, we automatically collect anonymous information such as:
- Your IP address.
- The type of device and web browser you are using.
- Pages visited and time spent on our site.
This information helps us understand how visitors use our website and allows us to enhance your experience. We may also use cookies to personalize content and remember your preferences.
b. Personal Information
When you request a service, schedule a consultation, or make a purchase, we may ask for personal information, including:
- Contact Data: Your name, email address, phone number, and mailing address.
- Financial Data: Payment information (e.g., credit card details) for processing transactions.
- Property Information: Details about your home to provide accurate estimates and services.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To provide and improve our services, including scheduling installations, processing payments, and delivering products.
- To communicate with you about your inquiries, appointments, and service updates.
- To send promotional materials (with your consent) about our products, services, and special offers.
- To analyze website traffic and improve user experience.
3. Sharing of Personal Information
We value your trust and will never sell your personal information. However, we may share your information in the following circumstances:
- With trusted third-party service providers (e.g., payment processors, installation teams) to facilitate our services.
- When required by law or to comply with legal processes (e.g., court orders).
- With your consent for specific purposes.
We ensure that all third parties adhere to strict confidentiality and data protection standards.
4. Your Choices and Control
You have control over your personal information:
- Opt-Out: You can opt out of receiving marketing communications at any time by clicking the “unsubscribe” link in our emails or contacting us directly.
- Update or Delete: You can request to update or delete your personal information by contacting us at info@procrafthomeproducts.com.
- Cookies: You can disable cookies in your browser settings, though this may affect your website experience.
5. Data Security
We take the security of your information seriously. We use industry-standard measures to protect your data, including:
- Secure servers and encryption for sensitive information.
- Regular security audits to ensure compliance with best practices.
- Employee training on data protection and confidentiality.
6. Third-Party Links
Our website may contain links to third-party websites. These sites have their privacy policies, and we are not responsible for their practices or content. We encourage you to review their policies before providing any information.
7. Children’s Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect or store information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.
8. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and we encourage you to review it periodically. Your continued use of our website or services constitutes acceptance of the revised policy.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or your personal information, please contact us at:
Phone: (419) 475-9600
Email: info@procrafthomeproducts.com
Our phones are answered 24/7, and our office hours are Monday through Friday, 9 AM to 5 PM.
Why Choose ProCraft Home Products?
At ProCraft Home Products, we are dedicated to providing high-quality home improvement solutions while prioritizing your privacy and security. Whether you’re upgrading your windows, replacing your roof, or installing new siding, you can trust us to handle your information with care. Serving Toledo, OH, and surrounding areas, we’re your reliable partner for all your home improvement needs.